![]() ![]() Some of the most popular uses are in customer service, where generative apps can contribute to increasing revenue, customer satisfaction, and customer loyalty. These AI-powered apps can synthesize information across all of these sources to provide specific, actionable responses, using only the data you have provided. Gen App Builder can help reinvent these customer and employee experiences by ingesting large, complex datasets that are specific to your company–from websites, documents, and transactional systems like billing and inventory, to emails, chat conversations, and more. Gen App Builder makes it simple to create digital assistants and bots that not only serve content, but also connect to purchasing and provisioning systems to enable transactions from the conversational UI, and escalate customer conversations to a human agent when the context demands.Ī new generation of conversational AI experiences and assistantsĬonsumers of enterprise applications expect to interact with technology in a seamless, conversational way to quickly find the information they need and act on it. Provide the ability to transact and connect to third party apps and services. ![]() Developers can granularly blend the output of foundation models with controls to ground answers in enterprise content, and step-by-step conversation orchestration to guide customers to the right answers. It allows developers to build apps using a combination of text and images as inputs to find information across documents, photos, and video content, enabling richer customer interactions.Ĭombine natural conversations with structured flows. Gen App Builder supports not just text, but also other modalities such as images and videos. They can also fully control what data their applications access and the content or topics they want to address.īuild multimodal apps that can respond with text, images, and other media. Enterprises can build apps that understand user intent via natural language, and surface the right information with associated citations and attributions from a company’s public and private data. With access to Google’s no-code conversational and search tools powered by foundation models, organizations can get started with a few clicks and quickly build high-quality experiences that can be integrated into their applications and websites.Ĭombine the power of foundation models with information retrieval to find relevant, personalized information. With Gen App Builder developers can:īuild in minutes or hours. Gen App Builder provides step-by-step orchestration of search and conversational applications with pre-built workflows for common tasks like onboarding, data ingestion, and customization, making it easy for developers to set up and deploy their apps. Gen App Builder is exciting because unlike most existing generative AI offerings for developers, it offers an orchestration layer that abstracts the complexity of combining various enterprise systems with generative AI tools to create a smooth, helpful user experience. ![]() “We’re excited about how generative AI-powered search will help users find the most relevant content even easier and faster." “Google Cloud’s leading AI technology enables STARZ customers to discover more relevant content, increasing engagement with, and the likelihood of completing the content served to them,” says Robin Chacko, EVP Direct-to-Consumer, STARZ. Gen App Builder is part of Google Cloud’s recently announced generative AI offerings and lets developers, even those with limited machine learning skills, quickly and easily tap into the power of Google’s foundation models, search expertise, and conversational AI technologies to create enterprise-grade generative AI applications. If you’ve been exploring recently-launched consumer generative AI tools like Bard and thinking about how to build similar experiences for your business, Generative AI App Builder, or Gen App Builder for short, is here to get you started. ![]()
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